Shipping policy

Shipping Policy

Thank you for shopping with LevelUpping. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been received. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times:

  • Europe: 6–12 business days

  • United States: 7–15 business days

  • Rest of the World: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, public holidays, or other unforeseen carrier delays.

Shipping Costs

We offer free tracked shipping on all orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. Please allow a few days for tracking information to become available and update within the carrier's system.

Delays

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur that are beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly before placing your order. We are not responsible for orders that cannot be delivered due to incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: hello.levelupping@gmail.com

We will be happy to assist you.